Our Expertise

Generative Conversation
Our expertise is nested in 4 practice domains with Process Consulting as the primary mode.

PROCESS CONSULTING
TAI’s consulting mode – Process Consulting – is best described as a helping relationship, and its theoretical underpinnings are best exemplified in the work of Edgar Schein.  A departure from the off-the-shelf packages provided by expert-led consulting, Process Consulting is best suited for helping clients find solutions that are uniquely theirs.
Benefits:

CLARITY OF ROLES ALLOWS FOR AN EVOLVING PARTNERSHIP
The client has both the technical know-how and understanding of the context, but often have less-developed means of surfacing and sharing that tacit knowledge.  TAI consultants design the processes to make that happen.  This clear definition of roles allows for a deep partnership to evolve.

OWNERSHIP OF SOLUTIONS & DECISIONS
The solutions generated from the designed processes by the client, have better chance of being supported by commitment of client personnel themselves.

CAPACITY-BUILDING
The client organisation is better equipped to engage in double-loop learning and thus builds its own capacity to identify patterns and trends from the event level, and to take steps to work with these patterns.  In other words, the clients enhance their problem-solving ability over and on top of solving the problem.

CLIENT ORGANISATION DEVELOPS PARTICIPATORY AND DIALOGUE-BASED PRACTICES TO ENGAGE
As a by-product of process consultation, the client organisation is exposed not only to process tools but begins to develop a culture where it’s alright to dialogue and to use it to raise the level of awareness and understanding about current reality.